‹ Tommi Ohrner fights with VL Swindler Ansgar •
Cologne – "If you want to fly, leave the girl here." With these harsh words of a LTU worker ended for Margitta (56) and Wolfgang Schoenhals (61) of Portugal-planned vacation with the ten-year granddaughter Nina at Dusseldorf Airport. First of all, at least …
Wolfgang Schönhals sour: "Just because we have a different surname as Nina, we have not set foot in spite of paid tickets and valid documents the plane. Since we had to re-book, has cost us 2000 euros. "
What the independent real estate agent is particularly ridiculous: "They wanted a notarized authorization from us that we can go with Nina on vacation. Here we have our daughter, Nina's mother went to the airport. Wrote in an affidavit the departure hall. That was not enough for LTU. "
Given the choice, let the weeping granddaughter back or not to travel, decided the grandparents for the latter. "We are then two days later flew with German Wings and had no problems. Either at check-in, still in Portugal, "said Wolfgang Schönhals.
When confronted, said LTU spokesman Pierre de la Motte: "There is a statement of the Portuguese authorities on the airlines to require a notarized power of attorney, to which we provide travelers. But no one will therefore have to stay here. Here someone has interpreted the rules too well. "
In fact, assured the Portuguese Consulate General Hamburg: "There is a law that Portuguese children traveling without parents or guardians of each parent a consent form needed. This does not apply to foreigners. "
And what happens to the tickets of Schönhals'? "The couple can take the flight at any time," said the LTU. But the couple Schönhals are not satisfied, now wants the money back from the LTU, if necessary by action.